Customer Advisor (m/f/d)
Do you enjoy talking on the phone and quickly connect with others thanks to your communicative personality? Then you are exactly right with us as a Customer Advisor (m/f/d) to become part of the Avedo...
Customer Advisor (m/f/d) – German (native) in E-Commerce
Palma de Mallorca | Full-time or Part-time | Start: July/August 2026
Do you speak and write German at a native level and would you like to become part of a growing international e-commerce company?
At Welt der Bäder SL we specialize in high-quality bathroom products and sell our collections through our online shops to customers across Europe.
If you recognize yourself in a role where problem solving, precise communication and confident action in complex situations are part of everyday work, then we want to get to know you!
🛁 Your tasks
Handling customer inquiries by phone, e-mail, chat and WhatsApp
Providing information about order status and delivery times
Processing complaints: damaged products, delivery delays or logistical errors
Supporting administrative tasks related to orders
👤 Your profile
German at native level (spoken and written)
Strong communication skills
Structured, responsible working style with high attention to detail
Good IT skills
Experience in customer service or call centers is an advantage
English skills (at least intermediate) for internal communication and supplier contact desirable but not mandatory
💼 We offer
Permanent employment contract full-time or part-time
Working hours: 08:00–17:00 or 09:00–18:00 (including 1 hour break)
22 working days of vacation per year
Comprehensive onboarding and continuous support
Structured and collegial working environment
Compensation for worked public holidays according to legal regulations
Salary depending on experience and qualifications
100% on-site position in Palma de Mallorca (07004)
🌴 Ideal for
People who want to live and work in Mallorca
Applicants looking for stability
People interested in customer service
📩 Applications please to: noelia.cordoba@entornobano.com
We look forward to your application!
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