**Customer Service • B2B • Virtual Assistance • Multilingual Communication**
Do you run a business in Mallorca or serve customers and business partners on the island and need reliable support with daily operations?
I support companies and freelancers completely remotely – flexibly, on a project basis or long-term.
My offer is particularly interesting for companies that serve German-speaking customers or work with international customers and business partners.
**CUSTOMER SERVICE & COMMUNICATION**
• Email and chat support
• Handling customer inquiries
• Customer communication
• Follow-ups and post-processing
• Support for German-speaking customers
• Communication with international customers
**B2B & SALES SUPPORT**
• Lead processing
• Lead qualification
• Appointment scheduling
• Following up with prospects
• Support with customer acquisition
• B2B communication
• Research of potential customers
• CRM maintenance
**VIRTUAL ASSISTANCE & BACK OFFICE**
• Administrative tasks
• Data maintenance
• Online research
• Back office
• Organization of ongoing tasks
• Customer and company data
• Support with digital projects
**MULTILINGUAL COMMUNICATION**
German and Russian at native level as well as English, Spanish and Italian.
This allows me to especially support companies on Mallorca that work with German-speaking, Spanish-speaking or international customers.
I can also assist with translations and language adaptation of:
• Websites and online shops
• Product descriptions
• Emails and business correspondence
• Customer communication
• Social media content
• Company and marketing texts
**FLEXIBLE COLLABORATION**
Whether individual tasks, a specific project or regular support – the scope is agreed individually.
A recurring monthly collaboration is also possible.
**100% remote | flexible | multilingual | project-based or long-term**
Are you looking for support for your business in Mallorca?
Just write me briefly which tasks you would like to delegate and what kind of support you need.
I will get back to you with an assessment of the possible scope and collaboration.
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